"It's horrible. You go home after a bad result and you suffer more than most because it's our responsibility if we have not performed and got the result. You take it to the next game. You constantly ask questions of yourself. You have to face the public on the school run or taking the kids somewhere. It's not pleasant, but if you want to take good times you have to be prepared for the bad times. They're the things that drive you on - being relegated with West Ham, playing in the Championship. I constantly remind myself of that. It's not something I have forgotten. I don't take winning things for granted. You can't do that. That made me even stronger, going through that. I still remember the feeling, without a doubt. United is a different animal, totally. It is more than a club. What happens on the pitch comes with a lot of other stuff - responsibility, expectations. It's tough to put into words."